Terms & Conditions
By purchasing cupcakes from PERENNIAL DELIGHTS LLC it is understood that you have read and accepted the following terms and conditions in full:
All prices are non-negotiable and prices are based on the specifications of design as outlined on my website, www.perennialdelights.com.
Deposits vs. full payment will be considered on large orders ($200 or more) on a case by case basis. All details will be discussed and finalized before deposit is taken. Deposits are hereafter non refundable. Balance will be due one month prior to large order completion.
Once an order is placed, adjustments and alterations may only be made at the discretion of PERENNIAL DELIGHTS LLC and will be considered on a case by case basis. We reserve the right to refuse any adjustments and alterations after an order is finalized.
Once you have selected your preferred DELIVERY date & time, it is the responsibility of the customer to adhere to the chosen time and date. A request to reschedule delivery times will be granted at the discretion of PERENNIAL DELIGHTS LLC and cannot be guaranteed under any circumstances.
It is the customer’s responsibility to plan ahead to ensure that there will be someone at the designated address to accept orders on the scheduled delivery date & time. The delicate nature of our food product prevents us from leaving it unattended.
Due to the perishable nature of these products, it is not recommended to keep them longer than three days. There are no refunds available on any perishable item. Store in a cool, dry place if necessary.
Allergen & Ingredient information is provided on my website, www.perennialdelights.com. It is the customer’s responsibility to review this information prior to ordering and consumption. PERENNIAL DELIGHTS LLC bears no responsibility for any food allergies or reactions that occur due to customer negligence.
All cupcakes are made fresh to order based upon customer choice of offerings on my website, www.perennialdelights.com. Due to the nature of the product, uniformity in colors, shape, size from order to order, may vary slightly, however the goal is always for customer satisfaction. PERENNIAL DELIGHTS LLC does its best to maintain consistency.
Final designs and variants thereof are at the final discretion of PERENNIAL DELIGHTS LLC. Designs may vary slightly to achieve a more aesthetic appeal.
REFUND POLICY: I always strive for my customers to be happy. If for any reason you are unhappy with your order, please reach out immediately so that issues can be addressed as soon as possible. Return of product is required in order for a refund or replacement and will be handled on a case by case basis.